Privacy Policy

• Account details — name, email address, and a hashed password.
• Seller verification (KYC) data — phone number and identity details, where you sell.
• Wallet and transaction records — top-ups, orders, payouts, and balances.
• Messages, dispute statements, and evidence you submit.
• Technical data — IP address, device, and usage information.

We use your information to operate your account and wallet, process orders and payouts, prevent fraud and abuse, provide support, send service notifications, and comply with legal obligations.

We use essential cookies to keep you signed in and to secure the platform. We do not use cookies to sell your data.

We share data only with the providers needed to run the service — for example payment processors (XIXAPAY for Naira transfers, NOWPayments for crypto) and email delivery — and where required by law. We do not sell your personal data.

Passwords are stored hashed, sensitive actions support two-factor authentication, and internal access is restricted. No online system is perfectly secure, so we cannot guarantee absolute security.

We keep account, transaction, and dispute records for as long as your account is active and for as long as needed for legal, accounting, and fraud-prevention purposes.

You may request access to, correction of, or deletion of your personal data by contacting support. Some records, such as completed transactions, may be retained where the law requires.

The platform may link to third-party sites and to the social platforms your orders relate to. Their data practices are governed by their own privacy policies.

TrendFuelHQ is not intended for anyone under 18, and we do not knowingly collect personal data from minors.

We may update this policy from time to time. The “last updated” date above reflects the latest version.